See more of the story RESOURCES gigaom.com/collaboration/email-information-overload/ www.psychologytoday.com/blog/wired-success/201202/is-it-time-ban-emails-because-they-reduce-productivity www.pardonthedisruption.com/2011/05/31/10-causes-of-sloppy-email/ www.businessletterguru.com/email-writing.html