• http://smallbusiness .dnb.com/human-resources/workforce-management-hiring-interviewing/1253-1.html
• www.competencyman agement.com/behavioral interviewing.shtml
• http://smallbusiness .dnb.com/human-resources/workforce-management-hiring-interviewing/1253-1.html
• www.competencyman agement.com/behavioral interviewing.shtml