Columnist | Outswimming the Sharks

Harvey Mackay: Words can hurt others — and also you

Every day, you must pick words carefully. Social media has exacerbated people's emotional responses, but you should avoid responding until you are more measured.

Harvey Mackay: Tackle problems when they arise, not when they become a crisis

If you are always proactive when something arises, it will not take too much time away from important tasks.

Mackay: Of all human failings, arrogance is deadliest in business

A young, foolish pilot wanted to sound cool and show who was boss on the aviation frequencies. So, the first time he approached an airfield…

Harvey Mackay: Hold yourself accountable by publicly announcing your goals

There are many examples of history when this has worked. Mackay writes his down and puts them somewhere where he can see them frequently.

Harvey Mackay: Do you know your return on life?

In order to get the most out of what you do — at work and out in the world — you need to look at the big picture, not just the task on hand.

Harvey Mackay: Find your 'ikigai' — your zest for life

These 10 guidelines for living can make the difference.

Become a lifelong learner — you'll be a better partner at work

Harvey Mackay talks about how the investment in education — whether it's a college course or learning about computers or professional networking — is well worth the time.

Effective communication is key to just about everything

Communication can be practiced and improved continually.

Mackay: Compassion is at the heart of everything we do

Contrary to the saying, nice guys often do come in first. And being kind, considerate and empathetic can go a long way to building trust.

Mackay: Healthy competition fuels improvement in all of us

Like Richard Petty, you should strive to win.