Columnist/Reporter | Technology

Steve Alexander follows consumer and business technology trends, and writes a weekly question and answer column for consumers.

Alexander: Tech tricks to keep using Windows 7 are risky

While that sounds good, it's not practical. If you have a Windows 7 PC, upgrade or replace it.

Alexander: Cloud storage can help you recover from a hacked PC

It would be only a temporary setback, because such online services keep backups of previous versions of your files.

Alexander: What to do if you can't copy your iPhone photos

Q: I have an iPhone 6 that has no storage left for photos. To avoid paying for extra photo storage space on iCloud, Apple’s online…

Alexander: Windows 10 is five years old, but not going away

Q: Windows 10 is now five years old. How much longer will Microsoft provide critical updates for it? And what comes next? A Windows operating…

Alexander: Strategies to keep spam from flooding our inbox

It's better to use an internet provider with a good spam filter.

How to make Facebook 'let go' of an e-mail address

There are two ways to change which e-mail address goes with which account.

Alexander: File problems may not stem from Windows 10

A damaged program looks to be responsible. It's time to stop using it.

Alexander: How to prevent, and fix, a balky external drive

If three different external drives have failed to operate properly, your PC must be the source of the problem.

Alexander: Proving who you are with multifactor authentication

It reduces, but does not eliminate, the risk of someone impersonating you to gain access to your personal information.

Alexander: Fixing a PC slowed down by security software

Instead of making buying recommendations for commercial products, here is some general advice to consider — including which software to avoid.