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Accretive exec apologizes if its tactics were offensive

By McKenna Ewen
July 26, 2012 - 8:46 PM

An executive of Accretive Health Inc. apologized Wednesday to Minnesota patients who felt offended by aggressive debt-collection tactics at Fairview hospitals, but defended the company by saying that its work was done by "trusted, dedicated employees'' whose mission was to help patients pay their bills and help nonprofit hospitals improve their finances.

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