Liz Reyer
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For more on dealing with anger in the workplace:
• www.allbusiness.com/management/580908-1.html
• ezinearticles.com/?Anger---The-Hardest-Employee-Performance-Emotion-For-Managers-to-Deal-With&id=1438320
• news.bbc.co.uk/2/hi/health/7918622.stm