Lee Schafer | Star Tribune
Columnist | Business

Lee Schafer came to the Star Tribune after 15 years as a corporate officer, consultant and investment banker in the Twin Cities. He has been a columnist for Twin Cities Business magazine and was senior editor for Corporate Report Minnesota.

Schafer: Twin Cities experts focus on keeping the customer satisfied

Minneapolis marketing consultant Dan Wallace thinks the Twin Cities might have a top "cluster" of thought leadership in managing a better customer experience. He makes a good point.

Ousted from his own start-up, entrepreneur turns setback into lessons for others

Entrepreneur Thompson Aderinkomi is best known for co-founding and then getting fired as CEO of a high-profile start-up company, RetraceHealth. Not that getting canned has…

Schafer: Twin Cities shopping centers need more than stores, as Maple Grove is finding out

If city councils like Maple Grove's aren't prepared to see retailing spaces get turned into something else, like a Portillo's hot dog restaurant, then they should expect to see a lot more empty space.

Schafer: Wells Fargo CEO didn't take 'run it like you own it' mantra to heart

Just about any great management practice can lead to terrible results if the implementation gets thoroughly bungled. Wells Fargo & Co. just proved that. A…

Schafer: Odds are long for retailers that file Chapter 11 bankruptcy

By the estimate of a Credit Suisse analyst, nearly 9,000 stores will close this year, many more than in the worst year of the Great Recession.

Boomers are discovering an often forgotten deadline on 401(k) distributions

The government wants people to start taking money out of their retirement accounts so they can tax them. And it set April 1 as the annual turning point for retirees.

Schafer: Fairview's new CEO sees perfection as the goal

A quick read through the background of any new CEO an organization recruits from the outside provides a pretty good indication of the direction the board thinks it needs to go.

Schafer: Minneapolis firm's Robot Fear Index shows little fear

So why publish an indicator of how much many of us fear the future with the technology of artificial intelligence, augmented reality, robotics and virtual reality?

Schafer: Why Surdyk's Sunday liquor sales stunt is assault on rule of law

Jim Surdyk's decision to open his liquor store in Minneapolis on a Sunday months before it was legal to do so was a far ­bigger act than just selling some wine and beer.

Schafer: Fun Is Good team serves up lessons with dose of humor

Emily Stuckenbruck, a 34-year-old college dean, will be in St. Paul next week to tell an audience how younger and older people can more easily…